FAQs

What is BPM?

How does BPM differ from BPR or Business Process Reengineering?

Is BPM a fad or is it here to stay?

How will the BPT-P course help me in my job?

How does this course differ from those of your competitors?

What does the course fee cover?

Are the courses conducted in English?

What qualifications or experience do I require before attending the BPT-P course?

Who should attend or could benefit from the BPT-P course?



What is BPM?

The acronym BPM stands for a number of different things depending on who you talk to. It could stand for Business Performance Management, Business Process Mapping, Business Process Modeling, Best Practice Management, or Business Process Management. We define it as the latter, Business Process Management.

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How does BPM differ from BPR or Business Process Reengineering?

Business Process Reengineering, made famous by Michael Hammer and James Champy in the early 90s, became synonymous with downsizing and advocates tearing apart the organization and starting from scratch. BPM, on the other hand, advocates starting with a BPM project and progressing to more thorough transformation through continuous process improvement. For more information on BPR go to: wikipedia.org

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Is BPM a fad or is it here to stay?

While the answer to this question involves a crystal ball, we think that BPM is here to stay. Every thing we do in an organization involves process and if we don't really understand our processes then we really don't understand what we are doing.

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How will the BPT-P course help me in my job?

It is really the course material and knowledge of the course facilitator/instructor that makes the difference. As you can see in the Course Desription this course is the most comprehensive course offered on BPM and is facilitated or taught by professionals with considerable experience in the field. A four-day course, it combines theory and practice using the HBS (Harvard Business School) case study model. The goal is that, upon completion of the course, delegates should be able to take what they have learned in the course and immediately apply it in their own organizations.

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How does this course differ from those of your competitors?

We represent the Business Process Transformation Group (BPTG) in North America, Australia, and New Zealand. The BPTG Practitioner course has been developed over years by professionals with not only extensive BPM experience but also many years experience in teaching adult learners. While our competitors offer shorter courses supported by e-learning which may sound attractive, you will find it difficult to find any courses as comprehensive as this one. By combining the course content with hands on group exercises using a practical case study, attendees gain the knowledge and experience required to start, organize, manage, and implement a real life BPM project with confidence.

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What does the course fee cover?

The fee covers all tuition and course materials provided by BPT Group for the course - refreshments during the course and a working style lunch. You will be responsible for all other expenses - i.e. personal accommodation, travel arrangements and dinners.

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Are the courses conducted in English?

Courses given in North America, Australia, and New Zealand are in English but we have affiliated partners in Brazil and Slovenia that deliver BPT Group accredited and introductory courses in their own languages. Once trained, they can use our manuals but deliver in their own languages; in some cases they are translating the manual into their language. More partners are coming on board.

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What qualifications or experience do I require before attending the BPT-P course?

You do not need to have any qualifications or prior process experience to attend one of our workshops. Business and organizational experience is a distinct advantage to relate to the issues dealt with on the course but the main requirement is a keen interest to learn and a willingness to participate in the case study and group work.

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Who should attend or could benefit from the BPT-P course?

Rather than have a long list of positions here such as Business Analyst, Process Analyst, and so on anyone who is interested in analyzing and improving their organization's processes would benefit from taking this course from users through to managers to the actual project team involved in analyzing each of the organization's processes. The four days invested in taking this course will save much more in rework, frustration, and wasted effort. As the old saying goes If you don't have time to do it right the first time, where are you going to find the time to do it over and over again?

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