Requirements Documentation Course

The Case Study Approach

The Harvard School of Business pioneered the case study approach and we have used it successfully in delivering our Requirements Documentation training.

The theory is reinforced through a practical, business oriented case study. Participants immediately apply what they are learning which improves retention.

The following topics are covered during the case study exercises in this Documenting a Requirements Discovery Session course:

  • Documenting the:
    • Scope of the project
    • Process Map details
    • Context Diagram
    • High level end to end process maps
    • Sub-process details
    • Creation of RASCI / RASI Charts
  • Constraints, issues, assumptions, dependencies, and risks
  • Business objects / data files
  • Identifying and documenting important comments and decisions
  • Determining the content and creating the use case
  • Determine the document content based on need /purpose

The Requirements Analysis course is a pre-requisite to taking the Requirements Facilitation course and Requirements Documentation Courses. The Requirements Analysis course, Facilitation course and Documentation course may be combined to make a comprehensive 5 day course.

This course is offered on an In-house basis. Please contact us to discuss your needs and receive a quotation.

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Requirements Documentation Course Description
As humans we generally have a difficult time multitasking. Texting and driving is a good example. Yet many business analysts, (BAs) regularly try to document while conducting a requirements discovery session (RDS). While the BA is writing notes, users are kept waiting and momentum is lost. The facilitator must either take copius notes or try to remember everything that was said. Often critical details such as data or business rules identified during discussions are missed. After the session, the facilitator must spend a significant amount of time transforming the raw information into a usable document for review.

Paired analysis, which involves having an experienced, well trained BA dedicated to documenting while the facilitator conducts the sessions is a more cost effective and efficient approach. Each is able to focus on their specific responsibilities. The documenter is able to immediately capture more complete information and organize it in a consistent manner based on the most common tools and techniques for eliciting requirements.

In this 1 day Requirements Documentation course, BAs learn to become better documenters so that they can capture accurate and complete business requirements quickly and efficiently in a flexible Use Case template. This course has been designed to support and complement the IIBA Business Analysis Body of Knowledge (BABOK). (

Key aspects of the Requirements Documention course include:

  • Effective listening skills
  • Capturing in scope and out of scope activities
  • Identifying constraints, issues, assumptions, dependencies and risks
  • Identifying and documenting business rules
  • Validating process information
  • Identifying and writing business requirements based on the use cases
  • Identifying data and data entities
  • Documenting issues
  • Writing functional requirements
  • Assuring functional requirements traceability